Sailrite Reviews

We ordered material, thread and needles to fix our patio furniture. The website is easy to navigate and our order came quickly and correct. Their how to videos really help.

I received my order but was short one item. I received the plastic bag with the item was supposed to be in but nothing in the bag. Sailrite was quick to respond to my request for a replacement and there was no hassle getting the replacement item. All my other orders were received promptly and I am excited to start using their equipment.

As a sailmaker, my husband has wanted a Sailrite Ultrafeed LSZ‑1 PLUS for years! And now having his own Canvas Shop, it was a must have! Thank you for delivering safely and just in time for his birthday!

favorite marine supplier. Anybody that owns a boat needs to have an account at Sailrite. Great products, especially the sewing machines. Plus, they produce really good instructional videos.

Communication was great and support was stellar! Gave the specs of what I needed and the customer service was helpful on the spot!

I received my new machine and set it up right away. It was packaged with great care and the set up was explained in detail with the video. I am now ready to plan and start many projects with this hard-working dream of a machine! Thank you!

Nice size samples, very large and generous. Timely delivery. Loved them all, hard to choose which one we will end up with.

They did not work as I expected an threw them out. They did not lock or stop tarp grommet from falling off.

My Sunbrella fabric order arrived as ordered and surprisingly quickly! The colour was what I expected and the roll was well packaged. Well done!

I can't say enough good about the Sailrite Ultrafeed LSZ or their exceptional customer service. I have a suite of Baby Lock sewing and embroidery machines, all domestics, including the Sashiko, but I needed something that would plow through multiple layers of pleated cotton and flannel for making masks and also something that would handle marine vinyl like a champ, and boy did I find it! This machine is a WOW! For someone like me who has never worked with a mechanical machine before there is a slight learning curve but it is a very short one that is shortened further by the plethora of online instructional videos hosted by Matt and his team at Sailrite. Between the instruction book that is very logical and easy to follow and all of the videos broken out by subject you are never at a loss for support. This is not to mention the friendly, capable support you can get by calling during business hours. But this is only part of the wow experience.

I had been mulling a Sailrite for years; despite my love for my other machines there was always something about these machines that drew me in. The walking foot was the main feature for me, and the zigzag capability. So by the time I was ready to make my move I was pretty clear about what I wanted. I called on a Tuesday morning, was greeted by a very capable woman who answered the few questions that remained after all of my research, and placed my order for the machine (Premium package), the industrial table, a bunch of the UV heavy thread, extra needles, and bobbins. She advised that orders usually take three days to process. Low and behold, four hours later I received an email from UPS indicating that my order had shipped! By Thursday afternoon, barely more than 48 hours after placing my order, the entire order was stacked in our foyer! Absolutely incredible customer service in any environment, let alone our trying Covid conditions!

If you are on the fence, wondering if Sailrite is all that it's cracked up to be, BELIEVE THE HYPE! Buy without reservation.

These are really great quality and arrived quickly. I would order from them again! Easy to order online

I ordered Sunbrella material, binding material and thread. All of the product was high quality and at a fair price. The shipping was through the USPS and that caused a week delay for the delivery. We had to contact Sailrite and they helped to locate the order and we finally received it. The delivery was the only issue we had and I recommend Sailrite because of their product and customer serivce.